Privacy Policy

1. Introduction

OpenInformationHub ("we," "our," or "us") is dedicated to upholding your privacy. This Privacy Policy outlines the manner in which we gather, handle, share, and protect your data when you visit our website openinformationhub.xyz or engage our yacht charter services.

Your agreement to the data handling procedures as specified in this document is signified by your use of our services. This policy adheres to the necessary privacy regulations, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and additional applicable privacy laws in Canada.

2. Information We Collect

2.1 Personal Information

Personal information is collected that you willingly provide to us when you:

• Reserve a yacht charter
• Get in touch with us via our website or telephone
• Sign up for our mailing list
• Complete forms on our platform
• Take part in our surveys or promotional events

The types of information we may collect include:

• Your name and mode of contact (email, telephone number, postal address)
• Financial details (safely processed by external payment service providers)
• Your preferences and specifics regarding yacht charters
• Details of an emergency contact person
• Special dietary needs or health-related information (if disclosed by you)

2.2 Information Collected Automatically

During your interaction with our website, we gather specific data automatically regarding your device and how you interact with our site:

• Geographical location and IP details
• Type and version of your web browser
• Website navigation history and duration of visit
• Referring source URLs
• Details of your device (model, display resolution, etc.)

2.3 Use of Cookies and Other Tracking Methods

Our website employs cookies and comparable tracking mechanisms for improving your browsing experience. With these tools, we are able to:

• Maintain your preferences
• Evaluate site performance and user interaction
• Curate content to suit your interests
• Enhance our offerings

Your browser settings or our website's cookie consent feature provide you the ability to adjust your cookie preferences.

3. Our Use of Your Personal Data

The personal data we gather is utilized for these objectives:

• Delivery of Services: To supply yacht rental services, manage reservations, and connect with you concerning your bookings
• Support for Users: To offer assistance and respond to your queries
• Transaction Management: To oversee payments and handle billing
• Protection and Safety: To safeguard our operations and guard against deceptive activities
• Advertising: To dispatch promotional content and news to you (subject to your approval)
• Enhancing Our Website: To examine how our site is used and enhance its performance
• Adherence to the Law: To fulfill legal obligations and follow regulatory requirements

4. Disclosure and Sharing of Information

Your personal data is neither sold to third parties nor exchanged or leased out. We might disclose your data under these conditions:

4.1 External Service Firms

For tasks such as transaction processing; site hosting and upkeep; electronic messaging for marketing; analytics and tracking performance; user assistance, we could share data with reliable external providers.

4.2 Legal Obligations

In situations mandated by law, or to comply with legal proceedings, court mandates, urgent situations, or probes into possible illicit actions, we may release your data.

4.3 Corporate Changes

In scenarios like company mergers, acquisitions, or the selling of our business assets, your data might be part of the transferred assets.

5. Protecting Your Data

To safeguard your personal information from unauthorized access, changes, disclosure, or destruction, we apply suitable technological and administrative precautions. These include the use of encryption, defended servers, control over access, periodic evaluations, and education for our staff.

Nevertheless, we acknowledge that no electronic data transmission or storage method can be assured to be infallible. Therefore, we cannot pledge the complete security of your data.

6. Duration of Data Storage

Your personal data is kept only for the time required to achieve the objectives it was gathered for or as stipulated by legal obligations. Common retention durations are:

• Charter bookings: 7 years (tax/legal reasons)
• Marketing communications: until request to unsubscribe or deletion
• Website analytics: 26 months
• Customer support: 3 years after the final contact

7. Your Rights Regarding Data

You have rights to request access, modification, erasure (as per laws), data portability, to opt out of promotional communications, and to manage cookies. Use the provided contact information for any queries or to exercise your rights.

8. Services from Other Providers

8.1 Google Analytics

Google Analytics is utilized to monitor how our website is used. To opt out, use the Google Analytics Opt-out Browser Add-on.

8.2 Social Media

Links to social media platforms may be present on our site, each with its distinct privacy policies.

8.3 Payment Processors

Third-party services, compliant with PCI DSS standards, are in place for managing financial transactions.

9. Transferring Data Internationally

Information may be processed and stored in countries other than Spain, where we enforce safeguards in alignment with relevant data protection legislation.

10. Privacy of Minors

We do not target individuals below the age of 13 with our services, nor do we intentionally collect their information. Should you suspect that a minor has provided information to us, we urge you to get in touch with us at once.

11. Changes to This Privacy Policy

This Privacy Policy may be altered to accommodate practice modifications or legal obligations. Notifications about updates will be issued through posting the revised policy on our website, emailing users who have registered, or by displaying an announcement on our platform. By continuing to use the service post update date indicates your consent to the changes.

12. Contact Information

Should you have any inquiries about this Privacy Policy or how we handle data, please get in touch with us at:

13. Compliance with Google Ads User Consent Policy

We adhere to the user consent guidelines outlined by Google Ads. Changes to your cookie and tracking preferences can be made any time in our cookie settings section.